After reading the different discussions about front loaders, I am still confused. All I want is a front loader that is reliable and dependable. Help! Any suggestions.
You'll probably find mixed reviews for any given FL (or TL for that matter) . Besides a few models that did have a lot of problems in the last few years, I think most FLs are reliable and dependable. There is always a small risk to end up with a lemon since QC will never be perfect and appliances can get damaged during storage and shipping. A lot of complaints about front loader you may read about here and on other websites are due to improper installing or use of the washer. The delivery guys are not always capable of or willing to installa FL correctly. Make sure they remove the shipping bolts, level the machine, and hook up the cold and hot water lines correctly. It is also recommended to use a good surge protector so the control board doesn't get fried in case of a power surge.
Regarding specific recommendations, you may want to consider a FL of the Whirlpool family (WP Duet HT, Maytag Epic, Kenmore HE5t) or maybe a Bosch Nexxt 500. Whirlpool owns a German appliance company who makes the large capacity FLs for them. They have long-term experience with that technology. Bosch also has over 50 years experience making FLs.
LG and Samsung are also not bad, but they have service and parts availability problems in some regions. Depending on where you live you should make sure that Bosch has authorized service there.
BTW, you were asking about Siemens washers on another thread. The German Siemens washers are not available here in the States. However, the home appliances from Bosch and Siemens are identical. The company is called "Bosch and Siemens Home Appliances" (BSH) and they have their headquarters in Germany. Many of the Bosch appliances that are available here, including washers and dryers, are made in North Carolina. They have been engineered in Germany though.
I hope this information is helpful.
Which credit cards double warranties? I've never heard of this before, but sounds great.
Debra: Speaking from experience I would recommend the Frigidaire Affinity (don't know the model number but it has "6000" in it. I had the cheapest Frigidaire front loader for 5 years and really loved it. At 3.1 cuft it was a bit smaller than I would like but did well cleaning queen size comforters. A friend needed a new machine and didn't have loads of money so I gave them mine and missed it from day one; untill.....I received my Affinity. It is significantly larger than the first one at 3.5 cuft (don't know why it seems so much larger - probably the door). This machine easily handles queen size and the first day I washed 45 dress shirts; not than impressive till I tell you that it was only two loads! Cool down feature and added tumble in the dryer worked impressively. I negotiated a good price from hhgregg so I paid 1,183.00 with 6.5% tax so that was a great deal. Don't believe their prices, the salesman and manager freely negotiated the "sale" price down by $300. I'm not a picker but they were more than willing to work the price down to what I felt comfortable paying. The washer washes extremely well, is quiet and uses very little water and the dryer, in all cases works faster drying than the washer does washing so no more laundry piling up for the dryer. Consumer reports has a higher than perfect reliability rating but I can say that I did not have one problem with the old machines and my friends love their "new" machine as much as I did. You might give them a try since they are/were cheaper than the other front loaders I shopped.
I purchased a stackable maytag neptune 5.5 years ago. We had problems initially and then the controller for the motor (speed control) melted and almost caught on fire. It was black and had a melted circuit board. We had a whole new washer/dryer sent out. Then finally it stopped wringing clothes dry and found the bearings are shot. They said it was a $1,300 repair....I guess it's their way of saying buy a new one. I can guarantee you it won't be a Maytag as long as I live. I figured that spending the premium for a water efficient machine and replacing it every 5 years or so is not worth it. I am now going to a laundry service that will be picking up and dropping off, no folding any more and now my Laundry Room can be another use.
I purchased the Frigidaire front loading washer and dryer two and a half years ago. After about 16 months, I noticed a really bad smell coming from the washer which would get into our clothes, especially towels after washing. I did some research and learned that the smell is because of the fungus and bacteria building up on the door's rubber seal because of water sitting on it. I went to a website called www.smellywasher.com and bought their solution for about $19. It is a white powdery substance that may just be a combination of borax and baking soda but it worked after running it through the washer a few times. I also learned that you have to wipe the rubber seal after every wash and keep the door open when not in use to avoid breeding bacteria and fungus. Also, using liquid detergents makes this problem worse than if you use powder. And use less than the manufacturer suggests.
The Frigidaire is relatively quiet and doesn't vibrate (although we have it on the ground floor on slate flooring) but we are thinking of replacing it with a traditional top loading washer as our clothes have never come out very clean even though we have tried various types of detergents and settings. (We have a septic field so we try to use enviro friendly products but have also tried Tide etc.) Also, I hate that you can't open the door after the wash cycle has started. I also forget something.
Hope this helps!
The Least Repair Prone FL Washer...
Problably Speed Queen front load washers.
Under NO circumstances would I ever recommend S/Q Front Load washers for wood flooring.
This is an interesting post. I've been selling appliances for almost 20 years and can tell you that no matter what brand you buy you will find someone that had a problem with it. Also if you are reading consumer reviews people are much more likely to write a review on something they had a problem with than something that is working fine for them. There are no perfect appliances. Cars break down, people break down and other things break down too.
My advice is to buy from a smaller independent dealer (yes I work for one). You'll get better service during and after the sale. Purchase the extended warranty. It will pay for itself even if you only use it one time.