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Discussion: Archives-View past discussions (Read-onl > JD Power Rankings for Refrigerators
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Okay, so my fridge died on Monday and I've been doing research since (just joined CR today to check some things out).

I found the general discrepancy between the JD Power rankings of Samsung refrigerators to be at great odds with all sorts of other information I found.  JD ranked Samsung as greatest among customer satisfaction, while I've found repeated forum posts and other sources describing nightmare repair situations with Samsungs.

I know that the squeaky wheel makes the most noise, so you're always going to find more complainers on a forum than people complimenting a good brand.  But I really hadn't seen much positive about Samsungs before that JD survey.

Anyone have any thoughts on this?  I ask as my wife particularly liked a Samsung french door model (RF26ABRS).